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Frustrated With Wireless Insurance Plans – My Story

Allison Joyce, Getty Images

My teenage daughter came home from school earlier this week distraught. Why? Because someone stole her cell phone. You would have thought someone had died. So she’s looking at me like, “when do I get a new one?”Mind you, she got the new upgraded phone just a couple of months ago. You guys know what theses phones cost, they ain’t cheap. Well, I have my older phone that is still in great shape and so I let her know that she could have that phone.

(Enter the chirping crickets.)

She looked at me like I was speaking a foreign language. Anyway, I had insurance on the phone, so I called my wireless service and reported the phone stolen. They helped me with the claim and the deductible – $99. What?! You pay $7 a month to insure your phone and the deductible is almost as much as the phone – new.

Yea, in case you guys didn’t know, the replacement phone is a used, refurbished phone – really! What a rip off. But if you purchase a new phone, than you have to pay the upgrade and activation fee. That fee would would be $65 added the cost of the new phone of $150. So, of course I went with the used refurbished phone. All I can say is, it better work like it’s new.

How many of you are tired of being held hostage by your wireless company? I guess the figure we need them and they can do what that want. In a way, I guess they can. And they do.

Thanks for letting me get that off my chest. Gotta go, my phones ringing!


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