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American Express Deceives Customers, Will Issue $85 Million Refund
Have an American Express card that you never leave home without? You can expect a refund.
According to a report by the Consumer Financial Protection Bureau, American Express will be refunding $85 million to some 250,000 customers due to what officials are calling deceptive practices that include the charging of illegal late fees and discrimination against applicants 35 years old and up.
For nearly a decade, American Express was guilty of committing various infractions against its card owners that cheated customers into believing they were obtaining benefits like sign-up bonuses and improved credit scores that never came to pass.