When Customers Complain, Here's What They REALLY Want
A "Customer Rage" study dug in to find answers to these questions. Here's what to do to make things right as quickly as possible. You may be surprised.
customer service
Customer Service In East Texas: What Does That Mean?
Yeah, I know. Many businesses claim to have "great customer service," and that may be their sincere intention. But what does that actually mean to your potential customers?
When Customers Complain, Here's What They REALLY Want
There was a "Customer Rage" study done in 2017 that dug in to find answers to these questions. Here's what to do to make things right as quickly as possible.
A Shout Out To Manager Jessica At Zoe's Kitchen In Tyler
Sometimes it's the simplest things that can turn our days around and help us keep it all in perspective. So--thank you Jessica. You went above and beyond.
A Heartfelt 'Thank You' To Our East Texas Professionals
Working with true professionals who not only do their jobs well, but also have mastered the art of customer service, is an altogether different experience.