Yeah, I know. Many businesses claim to have "great customer service," and that may be their sincere intention. But what does that actually mean to your potential customers?
Sometimes it's the simplest things that can turn our days around and help us keep it all in perspective. So--thank you Jessica. You went above and beyond.
Working with true professionals who not only do their jobs well, but also have mastered the art of customer service, is an altogether different experience.