Yesterday, I went downtown during lunch for a hair appointment and utilized the parking garage for the first time.

Knowing I would be more than two hours, the metered parking in front of the salon was out of the question, but I was excited to utilize the new garage area. With the cold and rainy weather moving into the area, I had not picked the best day for a trip to the salon, but I grabbed my umbrella and was on my way.

With slightly new hair, no I'm not that adventurous when it comes to my locks, I gathered my coat and umbrella and returned to the garage battling the wind and rain.

I climbed into the warmth of my car, backed out of my parking spot and drove to the opposite side of the garage looking for an exit. When I didn't see one, I turned around and found a parking pay station.

Mandee Montana, Townsquare Media
Mandee Montana, Townsquare Media
Mandee Montana, Townsquare Media

So, I parked and got out of my car with my parking ticket and placed it in the yellow slot. The device read that I owed $3, so I started looking for a card reader or money slot. I didn't see one. I looked below the ticket slot and saw what looked like an infrared scanner, but it didn't seem to read my card, either.

Frustrated, I utilized the call button and asked the voice on the other end, "How do I pay?" The polite voice asked me if I had a credit card, and when I replied yes, they told me to place my credit card in the same slot that took my parking ticket.

Mandee Montana, Townsquare Media
Mandee Montana, Townsquare Media
Mandee Montana, Townsquare Media

I was shocked, but when I put my card in the machine read it and stuck it right back out. I got my receipt returned to my car, and drove back around toward the entrance. When I rounded the corner, I realized that I had been so distracted by the weather that I didn't notice the parking attendant and the exit were next to the entrance.

Feeling stupid, I drove up to the attendant and explained that I had already paid at the other side of the garage. He was thankfully, kind and took my ticket receipt and let me leave.

My afternoon would have been a lot less stressful if I had paid a little more attention to my surroundings and observed the attendant when I first pulled into the garage. The parking garage is a great asset to Downtown Tyler, and now that I know how to navigate it I look forward to utilizing it in the future.

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